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If a customer has full insurance (SCDW), do they still need a police report if the vehicle is damaged?USave Admin2024-07-22T16:19:36+04:00
Yes, a valid police report is mandatory for any insurance coverage to be applied. SCDW must be opted for at the time of booking or vehicle pick-up and cannot be added during the rental.
Why do customers need a credit card to rent a car?USave Admin2024-07-22T16:19:36+04:00
Credit cards are required for the security deposit. This amount is blocked, not deducted, from the card unless there are charges added to the contract after the vehicle is returned. Examples include Salik (Toll) fees and traffic fines.
Can someone other than the named driver drive the car?USave Admin2024-07-22T16:19:36+04:00
Yes, an additional driver can be added for a minimal charge. Inform our counter staff at the time of rental and ensure the extra driver has a passport and valid driving license.
What about traffic violations?USave Admin2024-07-22T16:19:36+04:00
We urge all customers to adhere to traffic regulations for their safety and legal compliance. Common traffic fines include:
- Exceeding the speed limit
- Failure to pay for parking
- Poor lane discipline
- Not following traffic signals
- Failure to wear seat belts
- Using a phone while driving
